Definitions

In these Terms and Conditions, the term “Oakbury” refers to the legal entity Oakbury Watch Co Ltd, a company registered in England and Wales with company number 16408926 and registered office at 39 High Street, Orpington, England, BR6 0JE.

The terms “you” and “your” refer to any individual or business purchasing goods or services from Oakbury, or otherwise engaging with Oakbury in the course of its business. The term “Goods” refers to any watches, accessories, or related products offered or supplied by Oakbury. The “Contract” refers to any agreement formed between Oakbury and you for the purchase of such Goods or services, which is governed by these Terms and Conditions.

1. Who Can Use This Service

This service is for people aged 18 or over. The watch must be your own property and sold in your name - not stolen, lost, or under any finance arrangement.

2. Forming the Contract

  • You’ll be asked to complete a form including details such as make, model, serial number, condition, etc.
  • Any initial quote provided is “subject to inspection” and the actual value is only confirmed after we physically inspect the watch.
  • Only once we have inspected the watch, issued a post‑inspection offer, and you accept that offer under these terms, is the sale contract formed.

3. Seller’s Obligations

By submitting your watch for sale or valuation, you confirm and warrant that:

  • The watch, along with any accessories, documentation, and packaging, is genuine, original, and complete.
  • All applicable taxes, duties, and import charges relating to the watch have been fully paid.
  • The watch is free from any encumbrance, charge, lien, third-party interest, or outstanding finance.
  • The watch is not counterfeit, an imitation, or an unauthorised or illegal copy.
  • You are the sole legal owner of the watch, and it is not lost, stolen, or subject to any insurance claim.
  • The information and description you provide are accurate, truthful, and not misleading in any material respect.
  • We reserve the right to request proof of identity and proof of ownership or purchase before proceeding with any valuation or sale.

4. Inspection & Offer Adjustment

Following submission of the watch details, Oakbury will carry out a full inspection of the watch, which may include opening the case, examining the movement, verifying the condition, and assessing the authenticity and completeness of any accompanying items.

If, upon inspection, the watch is found to differ materially from the description you provided, Oakbury reserves the right to revise the offer accordingly. In cases where the discrepancies are significant, or where the watch fails to meet our required standards of authenticity, condition, or legal ownership, we reserve the right to revoke the offer entirely and decline to proceed with the purchase.

In such instances, the watch will be made available for collection, or returned to you at your cost, using appropriate insured delivery.

5. Price, Payment & Timing

All offers made by Oakbury will be stated in Pounds Sterling (GBP). Upon acceptance of our post‑inspection offer, the agreed price will be fixed for a limited period, the duration of which will be specified in the offer documentation.

Payment will be made to the bank account nominated by you, or by another method as mutually agreed in writing. It is your responsibility to ensure that all account and payment information provided is complete and accurate. Oakbury will not be liable for delays or losses resulting from incorrect or incomplete payment details.

We aim to issue payment within 3 working days of your acceptance of the offer. However, in certain circumstances - such as when additional identity, ownership, or anti‑fraud checks are required - timeframe may be extended.

6. Shipping / Delivery of Watch to Oakbury

You may deliver your watch in person at one of our showrooms (with your receipt), or send it via a reputable courier.

If sending by courier:

  • Please enclose a printed copy of the final offer from Oakbury to assist with identification upon receipt.
  • Clearly write your return (sender) address on the outside of your packaging.
  • Ensure the watch is securely packaged to protect it during transit.
  • Use a tracked and insured delivery service from a reputable courier.
  • Retain all tracking and proof of postage documentation.

Risk & Ownership

The watch remains your responsibility until it is physically received and inspected by Oakbury, whether delivered in person or via courier. Oakbury accepts no liability for loss or damage in transit. Ownership of the watch transfers to Oakbury only once full payment has been issued in accordance with the agreed offer.

7. Rejection, Counterfeits & Illegal Items

If, at any stage, Oakbury determines that the watch is lost, stolen, counterfeit, subject to an active insurance claim, under finance, or otherwise in breach of the representations and warranties you have made, we reserve the right to take one or more of the following actions without liability:

  • Reject the watch and return it to you at your cost;
  • Retain, quarantine, or dispose of the watch without making payment.

If payment has already been made and we subsequently discover that the watch falls within any of the above categories or otherwise fails to meet the conditions set out in these Terms, you agree to return all sums paid to you by Oakbury within 7 days of written demand. In such cases, Oakbury may treat title to the watch as never having legally transferred.

8. Privacy & Data Protection

  • We collect and process your personal information (identity documents, ownership proof, etc.) in order to carry out the sale, comply with legal requirements, and manage payments.
  • We will retain records of the transaction and associated data for a period in accordance with applicable law (e.g. 7 years). You can see our Privacy Policy for more detail on how we use, store, and share data.

9. Liability & Disputes

Oakbury shall not be held liable for any delays, losses, or failures arising from courier services, postal systems, or third-party service providers that are beyond our reasonable control.

If you believe there has been an error in the valuation, payment amount, or any other aspect of the transaction, you must notify us promptly so that we may investigate and, if necessary, rectify the issue.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute arising from or in connection with these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10.General Provisions

Oakbury reserves the right to modify these Terms and Conditions from time to time. Any amendments will be published on our website and shall apply to all future transactions from the date of publication. It is your responsibility to review the Terms periodically.

We may, at our discretion or as required by law, request additional documentation or information from you to comply with legal, regulatory, or anti‑fraud obligations. Failure to provide such information may result in the suspension or cancellation of the transaction.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.

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