Privacy Policy

Oakbury Watch Co Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we handle your information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

Company Registration Number: 16408926

Registered Office: 39 High Street, Orpington, England, BR6 0JE

We are registered with the UK Information Commissioner’s Office (ICO) [insert ICO registration number if applicable].

1. Data We Collect

• Identity Data – name, title, date of birth.
• Contact Data – email, phone number, billing/shipping addresses.
• Transaction Data – details of purchases and payments.
• Technical Data – IP address, browser type, device details, login data.
• Usage Data – how you use our website and services.
• Marketing & Communication Preferences – your choices for receiving marketing.

2. How We Collect Your Data

• Directly from you when you create an account, make a purchase, or contact us.
• Automatically when you use our website (cookies, analytics).
• From third parties (payment processors, delivery partners, analytics providers) when lawful.

3. Purposes & Lawful Basis for Processing

We only process your data where lawful. Examples:

• Fulfil orders and deliver products (Contract).
• Process payments (Contract / Legal obligation).
• Provide customer service (Legitimate interest / Contract).
• Send marketing (Consent).
• Improve website and services (Legitimate interest).
• Comply with law e.g. tax, fraud prevention (Legal obligation).
• Behavioural Profiling & Marketing

We may analyse your personal data (such as purchase history, browsing behaviour, and communication preferences) 
to build a profile of your interests. This helps us:

• Recommend products or services that may be of interest to you.
• Send tailored marketing communications (where you have opted in).
• Improve your overall customer experience with us.

You have full control over whether we use your data in this way. You can:

• Opt out of profiling for marketing at any time.
• Change your marketing preferences (email, SMS, phone, or post).
• Object to marketing altogether.

We will never sell your data to third parties for their own marketing purposes.

5. Sharing Your Data

We may share your data with trusted providers (payment processors, IT services, delivery partners, advisers) and regulators when legally required.

6. International Transfers

If we transfer your data outside the UK, we use safeguards such as adequacy regulations or UK Standard Contractual Clauses.

7. Data Retention

• Orders & transactions: 6 years (legal requirement).
• Marketing data: until opt-out.
• Website analytics: up to 2 years.

8. Data Security

We use encryption, access controls, and monitoring to protect your data.

9. Your Rights (UK GDPR)

You can access, rectify, erase, restrict, port, object, or withdraw consent.

You can complain to the ICO at www.ico.org.uk.

10. Children’s Data

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors.

If we learn that we have collected data from a child under 18 without proper consent, we will delete it promptly.

11. Updates

We may update this Policy and post changes online.